Rotana, one of the leading hotel management companies in the region with hotels across the Middle East, Africa and Turkey, marks a historic milestone as its completes 25 years of supporting tourism and hospitality growth in the region. One of the largest hospitality employers in the wider Middle East, Rotana supports thousands of direct and […]
Dubai, UAE. 17 July 2017: INTEREL, the world’s fastest growing manufacturer of integrated room technologies in the luxury hospitality industry, has announced the appointment of Jeff Johns as the company’s SVP Americas, who is responsible for leading INTEREL’s growth in the region.
Piers Hughes, Cendyn’s Chief Information Officer shares his insights with us on how integrations with CRM and third party technology vendors lay the foundations to data insight for hoteliers and how they, in turn, can use CRM to evolve alongside the changing landscape of the hospitality industry. Data acquisitionThe way we use data has changed. As a […]
Cycas Hospitality and Slough Urban Renewal (SUR) has secured a deal to develop two new Marriott International hotels – Moxy and Residence Inn by Marriott. The hotels will be located on the former Central Library site, a landmark location on the A4 between the town centre and the station where Crossrail trains will operate from […]
July 2017 is shaping up to be a significant month for the global hospitality industry, as more than 238 hotel projects are making their debuts, offering a combined total of 53,625 rooms to travelers worldwide.
“If you want to be more than a flash in the pan, you must be prepared to focus on the long term. We will learn that though we think big, we must act and live small to accomplish what we seek. Because we will be action and education focused, and forgo validation and status in […]
INTEREL, the world’s fastest-growing manufacturer of integrated room technologies in the hospitality industry, has announced the appointment of Helmut Frank as the company’s SVP Europe, who is responsible for cementing INTEREL’s position in Europe as a global leader in hospitality technology.
Managing the customer relationship is one of the most critical elements of gaining and increasing loyalty, and yet can be the most difficult for hospitality chains to master, as customers interact with chains via a burgeoning number of contact points; email, mobile, online, and of course, at the front desk. Never before has technology, and […]
The smartest minds in hotel revenue management will convene 11 October for the third annual Revenue Strategy Forum (RSF) Hong Kong, to discuss ways hotels can optimize their pricing and distribution in the face of an increasingly dynamic marketplace and new industry challenges. Hotel ICON will host the daylong conference, which will feature insights from […]
If attaining guests through loyalty programs, personalization and the provision of choice is the hospitality industry’s Holy Grail, then profitability is the infinite abundance it promises. When it comes to achieving higher degrees of hotel profitability, nothing provides more opportunities for the incorporation of these elements than an intelligent revenue strategy.
Dubai — INTEREL, the world’s leading provider of integrated guestroom control and energy management systems for the hospitality industry, is working to connect the room with the operational staff.
The hospitality and tourism is an important sector for many developing countries, since it is one of the main foreign exchange earners and key exports component. In 2016, foreign visitors to Africa reached 58 million with a spending of USD 40.7 billion approximately 36.3%, and projected to reach 42.9bn by end of 2017. These statistics […]
Guestline and Digital Alchemy, a leading provider of CRM solutions in the hospitality marketplace, are pleased to announce a partnership agreement. Digital Alchemy’s team of hospitality veterans create industry-leading CRM solutions for hotels, spas, and resorts. Their passion for the hospitality industry has driven them to develop digital marketing solutions that drive revenue and empower […]
At Hilton, our mission is simple – to be the most hospitable company in the world. Providing exceptional experiences to our guests day-in and day-out is our top priority. At the front line of delivering that authentic hospitality are 360,000 Hilton Team Members around the world who are the key to our company’s success.
“In order for the industry to thrive, we need innovation and entrepreneurship. As a nonprofit association, HFTP has a mandate to make the industry better for everyone. We believe that these issues are so important that we even helped start an investment fund, Wayfare VC LLC, which only invests in companies in our verticals. As […]
IVvy Inc., an Australian company that developed the first global distribution platform for meetings and events, has selected DHISCO Inc., the world’s leading hospitality distribution company, to power its hotel booking engine.
Southern California escape, The Ranch at Laguna Beach, has selected ALICE’s mobile request management software ALICE Staff to improve staff communication across the 87-acre resort. ALICE, the hospitality industry’s leading operations platform, connects every department in a hotel with one platform for all staff communication and guest requests.
Technology, some hotels are finding, has its limits. “Technology cannot hug a repeat guest,” said George Aquino, the vice president and managing director of AHC+Hospitality, formerly the Amway Hotel Corporation, based in Grand Rapids, Mich. That is the reason his company, which manages several hotels, has been running a training program for some of its […]
Broadvine, a leader in Business Intelligence and Analytics software for the hospitality industry, announced today that it is implementing its cloud-based Reporting modules, including Labor Management, for Heart of America Group, one of the premier design, construction, and management companies in the Midwest.
Last month at HITEC Toronto, it would seem that HFTP put Blockchain Technology (BT) right in the middle of hospitality’s radar. After some well received education sessions and an announcement by HFTP that an industry task force on the subject was being organized, the “blockchain buzz” began in earnest.
When you get promoted to a department head and executive committee position it’s an exciting time in your career. This story is about my experience as a first-time controller.
Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, today unveils World of Adventures, a new 2018 Four Seasons Private Jet experience set to take flight from October 19 to November 11, 2018. From the Seychelles to the Galápagos, experience the rare, the wild and the beautiful on this trailblazing voyage across eight […]
MyCheck, a leading provider of mobile payment platform solutions and a Gold level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of its MyPOS solution with Oracle Hospitality Simphony Point-of-Sale (POS) Client.
There is a new luxury hotel concept set to make waves throughout the global hospitality industry. PENTHOUSE IN THE CITY, NY-Style concept has all it takes to be a great, super successful Hotel – Lounge theme concept in major cities across the world. This concept will be providing existing hotel properties with an atmosphere based […]
Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the integration of its fully managed CoMMingle Live Chat services into Facebook’s social media platform. As a result hoteliers can now benefit by providing Live Chat services to consumers when they visit their hotel’s Facebook page.
Recently, the Ecole hôtelière de Lausanne (EHL) launched a new MBA program created to help further the careers of hospitality professionals. The program is focused on providing leading academic and practical elements delivered primarily via distance learning, in order that busy professionals might take greater advantage of classroom and field experiences, while extending their associations […]
Brazil is world-famous as a vaunted travel destination, owing to the country’s rich breath of cultures, incredible diversity of landscapes, and unmatched festivities, including the Brazilian Carnival, an annual festival held between the Friday afternoon 51 days before Easter and Ash Wednesday.
Associated Luxury Hotels International (ALHI), the leading independent Global Sales Organization serving the Meetings & Incentive marketplace, held its 12th Annual “Executive Women in Leadership Conference” from June 8-10, 2017. The conference, hosted at the iconic Hotel del Coronado in Coronado/San Diego, California, brought together 65 senior-level women executives from the hospitality and meetings industries, […]
Whether it’s a five-star property providing five-star service or an economy hotel ensuring a warm welcome and efficient service, a property’s reputation and success are founded on friendliness, efficiency and face-to-face interactions with their guests. Today’s hospitality technology has emerged as a crucial tool for hotels and resorts to meet those goals as they strive […]
Explore 6 practical scenarios for the future developed with 40 Hospitality Industry leaders and illustrated by our students. By 2030 the hospitality industry will have experienced many changes. EHL’s Lausanne Report can help gain a better understanding of what to expect, and help prepare for the future.
“It’s not always that we need to do more but rather that we need to focus on less.” — Nathan W. Morris
Areen Design’s award-winning hospitality division has been working on two new hotels in Nairobi, both under Marriott’s Four Points by Sheraton brand. At Nairobi’s international airport, the new 172 room hotel is scheduled to open later in the year and is expected to set a benchmark of contemporary design, with all the quality and functionality […]