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Hospitality News

U.S. Advisors Named by iVvy, Marking North American Debut
hospitality-lab.com

IVvy Inc.., a global event and hospitality technology company based in Queensland, Australia, today announced the appointment of technology consultants Kathy Misunas and Flo Lugli as U.S. advisors to support its launch in North America.

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Prince Hotels continues global expansion with acquisition of StayWell Hospitality Group
hospitality-lab.com

Prince Hotels will add to its network SWHG’s portfolio of 30 hotels (18 existing hotels, 12 hotels currently under development), which includes the Park Regis and Leisure Inn brands.

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TELUS to launch National Hospitality Wi-Fi for hotels across Canada
hospitality-lab.com

The need for hotel guests to be connected has never been greater than it is now – and it will only continue to increase. Data consumption is expected to double by 2020, and JD Power and hotels.com surveys from 2013 to 2015 report that higher performance Wi-Fi is noted as the most-desired amenity at a […]

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Key Drivers for Hotel and Resort Spa Profitability |  By Mia A. Mackman and Ryan Wall
hospitality-lab.com

Relaxation and a sense of wellbeing are at the heart of the spa and wellness market. Hence, it’s no wonder that hotels, resorts, and spas have begun to reorganize their operations around wellness. The benefits, in the form of a stronger bottom line and appeal to demand segments, extend not only to guests but to […]

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Dubai revolutionizes the urban environment with unique hotel projects
hospitality-lab.com

Dubai has revolutionized the urban environment with a number of innovative and glittering hotels. The unique designs are now a staple of the desert city, which in recent decades has evolved into one of the most lavish hospitality destinations on the planet.

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Of Course, Your Hotel Needs Refinancing! | By Saurabh Gupta
hospitality-lab.com

Much has been said and written about the negativity around stressed hotel assets and delinquent term loans for the hospitality sector in India. Hindsight has made developers reduce exposure to hotels as an investment class while lenders are careful to the point of being comatose. But what about existing hotel investors who have already weathered […]

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Scenic Hotel Group to Leverage ReviewPro’s Guest Intelligence to Deliver Memorable Experiences
hospitality-lab.com

ReviewPro announces a new partnership with The Scenic Hotel Group in New Zealand to help properties across the entire group enhance the guest experience. All 18 properties will now have access to in-depth analytics from ReviewPro’s Online Reputation Management solution and Guest Satisfaction Surveys to drive improvements and boost guest satisfaction. 100% New Zealand owned […]

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European countries battle it out with new hotel openings
hospitality-lab.com

The latest information released by TOPHOTELPROJECTS shows that certain European countries are way ahead of the competition when it comes to the volume of hotel openings and projects that are currently underway. Due to the compact nature of the continent and the size of the countries relative to each other, it is perhaps not surprising […]

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TIME Hotels chooses Xn protel as its strategic partner for its PMS, POS and Online Check-in technologies
hospitality-lab.com

Global hospitality management software company Xn protel Systems today announced they are the chosen strategic partner with TIME Hotels, in a project that will see the implementation of property management, point of sale and online check-in systems. The scope of the implementation includes seven new properties across the UAE, Saudi Arabia and Egypt.

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Jumeirah Group CEO steps down for personal reasons – thenational.ae
hospitality-lab.com

umeirah Group, the Dubai Holding hospitality company that owns Burj Al Arab, confirmed that its chief executive Stefan Leser has resigned for “purely personal reasons”. Mr Leser joined the group in January 2016 but he departed in May, after which the group’s chief operating officer Marc Dardenne (who joined Jumeirah Group in September 2016) was […]

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That touch of hospitality: Client-centric insights for Swiss private banking | By Margarita Cruz
hospitality-lab.com

Nearly one in five of all Swiss business students aims for a career in banking. In fact, banking is the second most preferred choice by recent graduates in Switzerland after fast-moving consumer goods. When asked about their most favorite employers in the country, banks often come in the top five rankings among business students. The […]

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Cabin Raises Over $3 Million in Seed Funding and Launches Moving Hotel
hospitality-lab.com

Cabin, the first hospitality transportation company on a mission to make the most of every waking and sleeping moment, today announced it has secured $3.3 million in seed financing and launched a moving hotel. Cabin’s one-of-a-kind overnight travel experience enables people to reclaim their time while saving money by consolidating both transportation and accommodation into […]

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Service of Silence in hospitality industry | By Qian Long
hospitality-lab.com

When my partner and I were operating a small surfing inn, which was located in a remote fishing village in China, we always struggled with the poor internet and cellphone signals in that area. At that time it was terrible for most people to live without Wi-Fi, as it is nowadays. We tried our best […]

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FIU Hospitality alumni honor mentor, support students, through Rocco Angelo Legacy in Leadership Campaign
hospitality-lab.com

Alumni of the FIU Chaplin School of Hospitality & Tourism Management have donated more than half a million dollars to a fund that honors their beloved professor Rocco Angelo, an associate dean who has mentored generations of hospitality students and helped them succeed.

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Dusit Thani Bangkok confirms last day of operations, prepares  for ‘exciting new chapter’ to come with a series of special promotions
hospitality-lab.com

Dusit Thani Bangkok, the flagship hotel of Thailand-based, global hospitality company Dusit International, will officially hold its last day of operations in its current form on 16 April 2018, bringing to a close a successful first chapter some 48 years in the making.

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Kinseth Breaks Ground On Newest Towneplace Suites By Marriott In Grafton, Wisconsin!
hospitality-lab.com

Kinseth Hospitality Companies is pleased to announce the official ground breaking of the Toweplace Suites Grafton, Wisconsin took place on June 28, 2017. The groundbreaking ceremony began at the construction site of the TownePlace Suites by Marriott located at 1601 Gateway Drive. Jennifer Sciuti, President of the Grafton Chamber of Commerce, Bruce Kinseth, Executive Vice […]

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HITEC’s Canadian Debut Draws Largest Conference Attendance in 45 Year History
hospitality-lab.com

Hospitality technology professionals from around the world gathered this week in Toronto, Ontario Canada to explore the industry’s best practices and latest innovations at the world’s largest and oldest Hospitality Industry Technology Exposition and Conference (HITEC®). Produced yearly by international association Hospitality Financial and Technology Professionals (HFTP®), this year marked the 45th anniversary since HFTP […]

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HFTP and OpenTravel Announce Partnership for Industry Initiatives
hospitality-lab.com

The non-profit hospitality groups, Hospitality Financial and Technology Professionals (HFTP®) and the Open Travel Alliance (OpenTravel) announced today that they are strengthening their existing partnership with multiple initiatives going forward. The agreement comes as HFTP closes its largest attended HITEC® (Hospitality Industry Technology Exposition and Conference) in Toronto this week. Both HFTP and OpenTravel will […]

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Stable Rates with Declines in Bookings Continue as U.S. Hoteliers Close Out First Half of 2017
hospitality-lab.com

Heading into the second half of the year, North American hoteliers are continuing to experience stable average daily rates (ADR) alongside declines in bookings during the second quarter of 2017, according to new data from TravelClick’s June 2017 North American Hospitality Review (NAHR). This marks an ongoing trend for hoteliers this year.

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Key Pillars of Luxury Hospitality: Service and the Emotional Connection | By Suzanne Godfrey
hospitality-lab.com

In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines the key pillars that define the luxury hotel, or more specially, the Palace. Here she explores the need for service that goes over and beyond … to create an emotional connection.

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Women’s Presence Growing in Hotel Boardrooms | By Chris Mumford
hospitality-lab.com

The issue of diversity, and the lack of it, has popped up frequently in recent conversations with leaders in the hospitality world to the point where it seems that if a candidate for a job is neither female nor of a minority ethnicity, then their application is at a disadvantage. Grey-haired white men continue to […]

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Hotel Crowdfunding is Under Construction
hospitality-lab.com

In the sharing economy of the last few years and decades to come, crowdfunding seems to be seen as a more serious alternative to financing initiatives, even within the hotel and hospitality industry.

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Sertifi Takes Frictionless Business Global with International Payments via CyberSource Payment Management Platform
hospitality-lab.com

Sertifi, a leader of the frictionless business movement, today announced it is integrating CyberSource payment acceptance capabilities into Sertifi Closing Pro+ to offer hospitality organizations around the world the ability to capture international digital payments at the time of eSignature.

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Why is the Hospitality Industry in Japan Steadily Growing?
hospitality-lab.com

The Japanese have a term called “Omotenashi,” which signifies the traditionally correct and proper way to treat a guest, and it is this term that has become somewhat of a guiding principle for much of the island nation’s hospitality industry.

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Indra To Replatform Its Leading TMS Solutions For Hotels Onto Sap S/4 Hana
hospitality-lab.com

Indra, one of the world’s leading global consulting and technology companies, has replatformed its Travel Management Suite (TMS) onto SAP’s leading-edge cloud platform S/4HANA. It allows operating as a real-time enterprise with a single view of each guest. TMS will provide global, multi-property enterprises a single source of truth and visibility. SAP S/4HANA is an […]

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Integration Partnership Underway for RMS and HomeAway
hospitality-lab.com

Toronto — Today at HITEC, RMS North America President and General Manager Todd Sabo announced that integration is underway to add HomeAway to its growing list of Online Travel Agents. When complete, RMS Hospitality Solutions customers that feature fixed accommodations with kitchens (such as extended-stay hotels, vacation ownership brands, RV parks, cabins, lodges and more) […]

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Africa’s hospitality sector withstands economic headwinds
hospitality-lab.com

South Africa’s hospitality sector is poised for further growth in the next five years bolstered by inbound travelers amid a difficult and volatile economic climate.Pietro Calicchio, Hospitality & Gaming Industry Leader for PwC Southern Africa (www.PwC.co.za), says: “Africa’s hotel sector has remained resilient in the face of strong economic headwinds.”PwC’s 7th edition of the ‘Hotels […]

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The hottest hotel design trend? Hipster-inspired hospitality | sfchronicle.com
hospitality-lab.com

We all know a hipster hotel when we see one — the reclaimed wood, repurposed materials, retro furniture, and a mustachioed hotel clerk who hands you a craft cocktail along with your old-fashioned room key at the front desk — which doubles as the lobby bar, of course. These common themes recur at hotels across […]

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Eleven and Cendyn Partner to Reward Hotel Loyalty Members with High Performance Wi-Fi
hospitality-lab.com

Eleven, the cloud-based guest Wi-Fi management leader and Cendyn, a cloud-based hospitality software and services company, announced today at HITEC 2017 the availability of an integration between the ElevenOS central authentication platform and Cendyn Hotel CRM Suite that enables hotel brands to reward their loyalty members with free or premium Wi-Fi seamlessly across all of […]

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Eleven and DISH Transform the In-Room Entertainment Experience
hospitality-lab.com

Today at HITEC 2017, Eleven, the cloud guest Wi-Fi software leader, and DISH announce an integration and reference architecture that is purpose-built for hospitality to enable guests to seamlessly stream their favorite entertainment content from their devices directly to the big screen TV. The solution brings together DISH’s EVOLVE® set-back box with ElevenOS guest Wi-Fi […]

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PureHD Launches Revolutionary AndroidTV Platform with DISH Network
hospitality-lab.com

PureHD is pleased to announce the deployment of the DISH Network Interactive Platform Evolve, powered by AndroidTV. PureHD, a leading provider of Free-to-Guest (FTG) services in the hospitality marketplace, has installed the product in several sites in New York, Dallas, Washington DC, and Denver area. PureHD has several more installations scheduled in Boston, Baltimore, Minneapolis, […]

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SH Group Expands Relationship with Agilysys, Selecting InfoGenesis® POS, rGuest® Pay for 1 Hotel Brooklyn Bridge
hospitality-lab.com

ALPHARETTA, GA. — June 28, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that luxury boutique property 1 Hotel Brooklyn Bridge, which is managed by hotel brand management company SH Group, has implemented a suite of solutions from Agilysys, including InfoGenesis® POS, InfoGenesis® Flex […]

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