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Hospitality News

Branding and hospitality: What’s your differentiation? | By Grace Goni
hospitality-lab.com

Not a week appears to go by without the opening of a luxury hotel somewhere in the world. Just take a look a consumer travel magazine and you’ll see all sorts of new concepts and offerings flooding the market. Until about 15 years ago, the differentiation between luxury hotel brands was clear. Guests knew who […]

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Australian Meetings Technology Firm iVvy Comes to America
hospitality-lab.com

IVvy Inc., a global events and hospitality technology company based in Queensland, Australia, today announced its entry into the North American market, offering an online alternative to the traditional request-for-proposal meetings model that promises to save planners and venues time and money.

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StayNTouch Implements Its Mobile PMS at Filament Hospitality
hospitality-lab.com

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it’s partnership with Filament Hospitality where it plans to deploy its Rover PMS™ and Zest™ products across its entire portfolio of hotels.

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InterContinental Toronto Centre Hotel Boasts Luxury and Innovation with Installation of ASSA ABLOY Hospitality’s Locking Solutions
hospitality-lab.com

Stockholm – June 27, 2017 – Prestigious, four-diamond luxury hotel, InterContinental® Toronto Centre Hotel, announces the successful implementation of ASSA ABLOY Hospitality’s industry-leading RFID locking solution and Visionline system to update and enhance overall property security at the glamorously-appointed 584-room property located in downtown Toronto, Ontario. The InterContinental Toronto Centre is managed by InterContinental Hotels […]

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What's Happening in Thailand?
hospitality-lab.com

Thailand is an old country, but it has been taking major strides in recent years to become a top player in the modern luxury hospitality game.

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NAVIS Releases Major Update to Flagship Reservation-Sales Software for Lodging and Hospitality
hospitality-lab.com

NAVIS, the No. 1 reservation sales and marketing technology provider for the hospitality industry, today announced Narrowcast™ Cloud, a ground-up refresh of its flagship reservation-sales platform.

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Angie Hospitality Introduces Advanced Voice-Command Technology to the Hotel Industry with Official Website Launch
hospitality-lab.com

Angie Hospitality, creator of Angie, the world’s first interactive 24-hour guest room assistant, Wi-Fi and room control technology solution, today announces the official launch of its newly-developed corporate website, designed to bring Angie’s full suite of capabilities to the forefront of the hotel industry. The first phase of this highly informative and interactive website offers […]

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Kube Systems Showcasing its ‘Fab Five’ at HITEC
hospitality-lab.com

Toronto — Wondering why the Kube Systems booth is buzzing at HITEC Toronto? Today at the premier Hospitality Technology Exposition & Conference, held at the Metro Toronto Convention Centre, the industry’s leading provider of mobile device charging solutions has some new, innovative products on display. Here are five fabulous reasons why hoteliers are flocking to Booth […]

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Agilysys DataMagine v8.6 Delivers Improved Performance with Enhanced Security
hospitality-lab.com

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the latest version of its groundbreaking DataMagine™ document management system, which includes innovative enhancements designed to increase speed, improve security and boost overall performance.

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Streaming In Hotel Rooms Just Got Easier
hospitality-lab.com

Today, SONIFI Solutions, Inc. announced website pairing for STAYCAST, hospitality’s leading in-room streaming solution. With website pairing, guests simply visit a website to connect to the in-room TV – no app required.

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Infor Hospitality Continues to Gain Momentum
hospitality-lab.com

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the continued momentum of Infor Hospitality. Hospitality-specific applications for the gaming, restaurant and hotel industries that deliver increased organizational visibility, modern user interfaces and flexible deployment options contributed to the welcoming and expansion of relationships with more […]

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Hospitality Financial Leadership –  Separating Group and Local Sales in Banquets | By David Lund
hospitality-lab.com

If your hotel has a reasonable amount of meeting space (+10,000 ft) and your banquet business is a significant contributor in your Food and Beverage Department (+20% of F&B revenue), you are going to want to separate local banquet business from group banquet business on all of your financial statements, forecasts, budgets and daily reporting.

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Industry’s weapon of choice emerges to battle OTAs for direct bookings
hospitality-lab.com

Cendyn, the most integrated CRM provider in the hospitality industry, is proud to announce the international debut of the company’s flagship enhanced loyalty solution, eLoyalty. Created specifically for hotels, it gives loyalty members an easy-to-use portal to view status, redeem rewards and manage profiles, while providing staff with centralized management across the loyalty ecosystem.

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AI Now Available to Thousands More Hotels Via Cloud5 and  Go Moment Partnership
hospitality-lab.com

Cloud5, hospitality’s #1 communications technology and services platform, is partnering with Go Moment to offer the industry’s leading automated guest engagement solution. Go Moment delivers guest services using the millennial guests’ medium of choice – text messaging – to ensure guests get instant, AI-powered service without needing to download any apps.

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SaveMyChairs Will Reinvent the Resort Pool Experience
hospitality-lab.com

SaveMyChairs has launched an innovative platform and mobile app that will change the future of the pool experience at resorts around the world. Launched today at the world’s largest technology show for the hospitality industry – HITEC 2017 – SaveMyChairs will be getting a lot of attention from the industry this week for solving a […]

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Xn protel Systems provides the first POS integration connecting protel.I/O with its xnPOS product
hospitality-lab.com

Global hospitality management software provider Xn protel Systems today announced at HITEC Toronto the integration of xnPOS to protel.I/O, the groundbreaking Enterprise Hospitality Framework from protel hotelsoftware.

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iRiS Software Systems appoints new CEO as company continues its growth
hospitality-lab.com

Since founding iRiS, Jason Jefferys has led the evolution of the company into the premier provider of Guest Experience Solutions to the hospitality sector. Jason has built a global, award winning organisation which has won major global clients, including Marriott and Accor, and developed strategic partnerships with Oracle and Microsoft. The success of iRiS has […]

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Sonesta Resorts St. Maarten Expands Use of Agilysys Solutions to Enhance Efficiency and Service
hospitality-lab.com

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Sonesta Resorts St. Maarten and its management company, The Maho Group, have selected Agilysys Eatec® to manage inventory and procurement operations at three all-inclusive properties —Sonesta Great Bay Beach Resort, Casino & Spa; Sonesta Ocean Point Resort; […]

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Pegasus Solutions Appoints Phil Steitz As Chief Technology Officer
hospitality-lab.com

Pegasus Solutions, a leading global provider of travel distribution and hospitality software for hotel reservations, distribution, operations and merchandising, today announces the appointment of Phil Steitz as Chief Technology Officer.

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Centreviews and SpendBridge Join Forces to Provide an Integrated Source-Procure-Pay Solution for the Hospitality Industry
hospitality-lab.com

Centreviews, a cloud-based solution that helps companies improve controls to identify, resolve and prevent problems with their accounts payables, has entered a strategic business partnership with SpendBridge, a cloud-based procurement and sourcing solution that enables shoppers to compare items from pre-approved local and national suppliers guiding them to the best purchasing decision. The alliance of […]

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HFTP Announces Blockchain Technology Task Force
hospitality-lab.com

Hospitality Financial and Technology Professionals (HFTP®) announced today that it is organizing a Blockchain Technology Task Force to prepare for the technology’s future impact on hospitality. The task force will be chaired by Lyle Worthington, CHTP, CIO of The Student Hotel and the 2017 HFTP Global President.

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Eleven Announces Next Generation Guest Wi-Fi Experience
hospitality-lab.com

Eleven, the industry’s pioneer in cloud-based guest Wi-Fi management software, announces new features, usability enhancements, and integrations to the ElevenOS guest Wi-Fi platform. Developing software that fits the needs of the market, Eleven is committed to building a platform that enables the next generation of personalized Wi-Fi experience that build loyalty.Simplify the User Experience with […]

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Accor Hotels Find 5 Point Guest Satisfaction Increase Using Connect Staff by Monscierge
hospitality-lab.com

Hospitality technology firm Monscierge releases new platform-data statistics, detailing the impact on hotel revenues and guests satisfaction scores when hotel employees use Connect Staff by Monscierge. This digital tool is an application on Monscierge’s Connect platform for workflow and communication management between various departments of a hotel, with data being captured at every touchpoint for […]

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Hotel360 Technologies, the Industry’s First Fully Integrated Guest Acquisition, Engagement and Retention Platform to Debut at HITEC Toronto
hospitality-lab.com

NEW YORK, NY — June 26, 2017 — Hotel360 Technologies, an integrated hospitality technology and digital marketing company comprised of HEBS Digital and Serenata CRM, will debut its end-to-end guest acquisition, engagement and retention approach at HITEC Toronto, booth 2601.

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Hotel restaurants – the next boom trend for hospitality technology? | By Matthew Stubbs
hospitality-lab.com

Eating out has never been more popular. It’s no longer a special treat, but an everyday delight.

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Cendyn debuts flagship loyalty solution for hotels at HITEC 2017
hospitality-lab.com

Toronto – June 26, 2017 – Cendyn, the most integrated CRM provider in the hospitality industry, is proud to announce the international debut of the company’s flagship enhanced loyalty solution, eLoyalty. Created specifically for hotels, it gives loyalty members an easy-to-use portal to view status, redeem rewards and manage profiles, while providing staff with centralized […]

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Kinseth Breaks Ground On Towneplace Suites In Dubuque’s Millwork District!
hospitality-lab.com

Kinseth Hospitality Companies is pleased to announce the official ground breaking of the Toweplace Suites Dubuque, Iowa took place on June 22, 2017. The groundbreaking ceremony took place at the construction site of the TownePlace Suites by Marriott located at 1151 Washington Street. With nearly 100 guests in attendance Molly Grover, CEO of the Dubuque […]

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Volara Provides First Voice-Based Guest Engagement Solution for the Hospitality Industry
hospitality-lab.com

Volara, the first voice-based hotel guest engagement solution that turns the Amazon Echo and Alexa into a powerful hotel business tool, announced today its deployment in 12 hotels nationwide. The firm’s hotel-grade software connects guests to hotel staff and services by automated voice.

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Nobu branches out from restaurants with Nobu Hotels
hospitality-lab.com

The team behind famed restaurant Nobu has set about involving themselves in another branch of the hospitality industry – hotels and resorts. Fledgling brand Nobu Hotels is the brainchild of one of the most renowned names in cuisine, celebrity chef Nobu Matsuhisa, and his partners in the restaurant, including actor Robert DeNiro and chief executive […]

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HTNG Introduces API Registry to Connect Businesses and Technical Partners
hospitality-lab.com

In advance of HITEC 2017, HTNG opens registration for the industry’s first API Registry. HTNG’s API Registry Workgroup has created this registry to address the number of inefficiencies in the hospitality solution space, including the difficulty of finding potential technology partners whose products and/or services could add value to a hotelier’s offerings. By making it easier […]

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AETHOS and 20|20 Assess Caution the Hospitality Industry about the 'Barnum Effect' in HR and Leadership Assessments
hospitality-lab.com

Hospitality advisory AETHOS Consulting Group shares insight on the psychological factors that limit the accuracy and usefulness of HR surveys and assessments. Dr. James Houran, Managing Director of AETHOS and author of the study discusses the “One Size Fits All” approach many assessments in the market use when providing feedback on applicants or incumbents.

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Hotel Internet Services’ BeyondTV Solution Is the First to Integrate an Alexa Digital Concierge into the TV system providing the Industry’s First and Only Total Guestroom Entertainment Experience
hospitality-lab.com

Hotel Internet Services (HIS), a full-service provider of internet services and technology solutions for the hospitality industry, continues to push the envelope on guestroom entertainment innovation with BeyondTV. This proprietary platform goes above and beyond conventional guest room entertainment solutions by offering a one-of-a-kind, comprehensive solution designed to fully address the latest trends and demands […]

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