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Hotel & Resort News

The Ritz-Carlton Hotel Company, L.L.C. Collaborates with Asprey to Bring Travelers the Very Best Hotel Amenities
hospitality-lab.com

Chevy Chase, MD – February 26, 2013 – Guests of Ritz-Carlton properties around the world now have the pleasure of using Asprey Purple Water amenities in the guestrooms, through a new alliance between the two legendary luxury brands. Holding a royal warrant and dating back to 1781, Asprey is one of the world’s oldest and […]

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Hard Days Night Hotel closes bedrooms following Valentine’s Day fire
hospitality-lab.com

The general manager of the Hard Days Night hotel in Liverpool has been forced to close all 110 of its bedrooms until further notice after a fire broke out on the four-star hotel’s fifth floor on Valentine’s Day. 

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Hospitality industry invited to enter the Great Custard Bake Off
hospitality-lab.com

All members of the hospitality industry, from pastry chefs to hotel managers are being invited to get baking for the Great Custard Bake Off in a bid to raise funds for this year’s Comic Relief. 

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Accor to earn 50% of its profits from emerging markets by 2016
hospitality-lab.com

Global hotel operator Accor has revealed it has set itself a target of earning 50 per cent of its profits from venues in emerging markets by 2016.

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‘Fantastic opportunity’ for new operators as New Forest hotel hits the market
hospitality-lab.com

Sway Manor hotel near Lymington in the New Forest is being marketed for sale at a £1.75m freehold as the current owner plans to retire, having run the business for over 10 years.

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Andy Murray sets out plan to turn Cromlix House into 'leading luxury hotel'
hospitality-lab.com

Tennis star Andy Murray has said he is planning to turn Cromlix House Hotel in Scotland into a ‘leading luxury hotel’ after confirming news reports made earlier this year that he had bought the 14-bedroom property. 

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Responding to online reviews takes three hours out of hotel manager's week
hospitality-lab.com

Reading and responding to posts left by guests on online review websites takes up to three hours out of a hotel general manager’s working week, a survey has shown. 

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Hotel industry in line with Brazil Tourism Ministry to prevent high tariffs during World Cup 2014
hospitality-lab.com

Ahead of the soccer World Cup 2014, the organisations representing hotel industry and the representatives of Brazil Tourism Ministry have commenced meetings to promote alignment to define joint actions and prevent the abuse of high prices during mega events. The representatives of the federal government said that prices of public investments in infrastructure, tax relief, […]

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VingCard Elsafe Offers NFC-compatible Mobile Access Solution at Mobile World Congress and Hotel Porta Fira
hospitality-lab.com

VingCard Elsafe, the global leader in hospitality security and part of the ASSA ABLOY Group, has participated, with other ASSA ABLOY group companies, in providing an integrated solution for event staff to use their Xperia T NFC-enabled handsets to access their hotel rooms during this year’s Mobile World Congress, taking place February 25-28 in Barcelona.

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Stranger than Fiction? A Closer Look at the Molinaro Koger Criminal Convictions Regarding Deals with Host | By Jim Butler
hospitality-lab.com

On February 19, 2013, the US attorney’s office announced that Jonathan Propp, 48, of McLean, VA, pleaded guilty today to conspiring with others to steal more than $20 million from Host Hotels and Resorts L.P. (Host), one of the nation’s largest hotel owners, by executing a series of illegal sales of hotels.”

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Hotels Should Not Hide Their Phone Numbers And Email Addresses | By Doug Kennedy
hospitality-lab.com

A new trend I’m noticing is that many hotel marketers are making it increasingly difficult to find the hotel 800 and local phone numbers, as well as email addresses. For example, in conducting a random spot-check of five of the major hotel brands, three out of the five “brand.com” websites I visited did not have […]

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Hilton Worldwide Bolsters Presence in Saudi Arabia
hospitality-lab.com

Hilton Worldwide today signed a management agreement with Hamad Abdulaziz Almousa Trading Group to develop a new DoubleTree by Hilton hotel in KSA’s (“Kingdom of Saudi Arabia”) commercial heartland of Al Khobar, in the country’s Eastern Province.

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Tourism Minister okays setting up of hotel management institute in Amethi
hospitality-lab.com

Dr K Chiranjeevi, Minister of State with Independent Charge for Tourism, Government of India, has given his nod for setting up an Institute of Hotel Management (IHM) in Amethi, the constituency of Rahul Gandhi, Vice President, Indian National Congress party, according to a report by Himanshi Dhawan in The Times of India. “We have sanctioned […]

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What’s hot and what’s not for today’s hotel guests
hospitality-lab.com

In order to entice travellers to stay at their properties, hotel companies are introducing services that range from the necessary to the pointless, so as to please every taste and potential wild request. Carrying out a survey in January 2013 of over 8,600 travellers from all over the world, Hotels.com revealed what the average Singaporean […]

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Louvre Hotels Group Signs On for Enterprise-Wide Upsell Success With Nor1, Inc.
hospitality-lab.com

Nor1′s upsell platform is designed to meet the needs of forward-thinking hoteliers, such as Louvre Hotel Group, looking for an enterprise-level way to optimize revenue, loyalty and the overall guest experience at all key touch-points. Comprised of Nor1′s upsell solutions, eStandby Upgrade and FrontDesk Upsell, the data-driven platform creates a personalized commerce environment that enables […]

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Everything – including the kitchen sink! – up for auction at Dormy House Hotel
hospitality-lab.com

Guests, nearby residents and curiosity hunters are being offered a unique slice of hotel history when Dormy House auctions all its furniture next month, in advance of a £10m refurbishment. More than 500 lots will go up for public auction at the much-loved four-star hotel, near Broadway, on Monday 18 March. Attendees can bid for […]

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