Disruptive innovation? What disruptive innovation? | By Stuart Pallister

Disruptive innovation? What disruptive innovation? | By Stuart Pallister

The hotel room of the future is likely to be a combination of the high-tech and high-touch. EHL’s YU Virtual video highlights the former, with virtual reality creating the ambiance we want in our hotel room. And what then of artificial intelligence (AI) and robots? What role will they play in hospitality?

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