Trend Digest – Guest personalisation in the hotel industry | By Stuart Dickinson

Trend Digest – Guest personalisation in the hotel industry | By Stuart Dickinson


Personalisation is one of the main buzzwords dominating the hospitality industry in 2017. With hoteliers now better able to collect, store and retrieve data in order to give guests a far more personalised experience, hotel and travel brands must remain relevant in an increasingly competitive area of client service.

22
Like
Save

Comments

%d bloggers like this: