Tradition, Training and Innovation, the golden triangle of the hotel industry | By Georges Panayotis

Tradition, Training and Innovation, the golden triangle of the hotel industry | By Georges Panayotis


As in many other sectors, innovation in the hotel industry is receiving a lot of attention –perhaps too much– as if it were the only source of progress and new clientele. While adapting to changes, inventing new offers, and offering a new vision of things are indispensable acts in the life of corporations, they must not override the fact that in the service sector, in general, and hospitality in particular, there are traditions that have more to gain by being passed down than by being revolutionized.

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